This Limited Lifetime Warranty is a warranty against defects in material and workmanship.
Fire & Brilliance®
Limited Lifetime Warranty - Gemstone
As a leader in the moissanite and lab-grown gemstones industry, Fire & Brilliance® is proud to provide our customers with an elite FAB gemstone collection that is created using only the highest levels of quality and craftsmanship that is backed and warranted with an exclusive Fire & Brilliance® Limited Lifetime Warranty.
What is the warranty for?
DOES IT COVER CHIPPED AND BROKEN STONES?
Yes, the FAB warranty will cover all chipped and broken FAB stones by replacing the damaged stone with the equivalent FAB (shape, cut, color, size) for a small fee plus shipping and handling.
- The replacement cost of colorless and near-colorless FAB moissanite is $50.00 USD per carat plus shipping and handling.
- The replacement cost of colored FAB moissanite and FAB lab-grown colored gemstones is $100.00 USD per carat plus shipping and handling.
- The replacement cost of custom-cut FAB moissanite and FAB lab-grown gemstones is $100.00 USD per carat plus shipping and handling.
This excludes the replacement of any certificates that came with the original stone.
*We cannot guarantee an exact color match when replacing a colored FAB gemstones.
What does it not cover?
It does not cover damages that is as a result of normal wear and tear, abuse, misuse, loss, or theft of your gemstone(s).
What about third-party alterations or treatments?
No third-party alterations or treatments are endorsed or approved. Such processes may be temporary and could lessen the durability and value of the gemstone(s). Accordingly, any third-party alterations or treatments void the Fire & Brilliance® Limited Lifetime Warranty.
When does it become effective?
The Limited Lifetime Warranty is effective as of the date of purchase. Receiving any remedy provided herein requires you to register your purchase online HERE within 30 days of delivery.
Who does this apply to?
This Limited Lifetime Warranty applies only to the original purchaser(s) of the gemstone(s) directly from Fire & Brilliance or indirectly from an approved Fire & Brilliance retail partner. The warranty is not transferable from the original purchaser to a 3rd party. No exceptions to this rule.
What does this apply to?
This Limited Lifetime Warranty applies to the sale of gems that are 1.0 carat diamond equivalent weight (DEW) or larger only.
