Customize with us

Do you have a specific design in mind, but can’t seem to find what you are looking for in a store? Are there aspects of several different styles that you like, but no single ring, necklace or bracelet feels quite right?


If the questions above apply to you then custom jewelry may be the solution that you are looking for. Although we try our best to provide our customers with a wide variety of beautiful designs in our various pre-made collections, we understand that each and every individual may have his/her own unique idea and preference of what is beautiful to them.


For customers looking to achieve a specific design that they have in mind, we offer a Creative Custom Design Service that allows our customers to engage with our GIA Expert Jewelry Designers to ultimately create personalized jewelry that is made with exceptional quality which can be expected to treasure for years to come.

How does it work?

Step 1 - Inquiry

We have made a simple form for you to fill out with your preferences below. Please scroll down to the bottom of the page after you have read the following details. 

Step 2 - Follow Up

A Fire & Brilliance® representative will contact you within 24-48 hours to follow-up and gather more information about your specific ideas.A tip here is to have your ideas well organized so that our representative will be better equipped to fully understand the piece of jewelry that you are trying to create.For your convenience, below are examples of information that you may need to provide when creating custom jewelry.*Please note that WE DO NOT accept requests to copy items that are protected by patents and/or copyrights. Concepts submitted must be your unique design(s) or variations of multiple designs.*

Step 3 - Quote & Payment

A quote will be provided based on the custom specifications per your request. It will reflect the price of material (precious metals and precious gem stones) and custom labor (design, cast, polish, set, finish, and quality check) needed for the creation and production of the piece.If you are satisfied with the information provided then a representative will advise you on next steps along with payment options.

Step 4 - Design & Production

We will plan, create, and design your ideas with the jewelry industry's state-of-the-art computer aided design (CAD) software to ensure that all measurements are accurate and to your specifications. Manufacturing will begin immediately once the design is complete.This process typically takes up to 3-4 weeks depending on the scope of the job.Although we do our best to create custom jewelry in a timely manner, our number one priority is to always place quality ahead of quantity.

Step 5 - Shipment

Upon completion of payments, approvals, and quality inspections, we will ship you the finished piece of jewelry that has been truly inspired by YOU!

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